If you have NOT filed an unemployment benefits claim BUT you receive either :

  • A U.S. Bank Reliacard (Debit Card)
  • Unemployment paperwork from the Colorado Department of Labor & Employment (CDLE)

What You Need to DO

Please follow the Colorado Department of Labor and Employment (CDLE) guidelines to address identity theft.

  1. Submit a fraud report with the CDLE: https://cdle.colorado.gov/fraud-prevention.
  2. Deactivate the debit card if you received a U.S. Bank Reliacard for Colorado unemployment benefits but did not file a claim. Fill out the U.S. Bank Form and contact U.S. Bank immediately at 1-855-279-1678. Advise them that a fraudulent unemployment claim was filed using your information and request that the card be deactivated.
  3. Contact the three consumer credit bureaus AND put a fraud alert on your name and social security number (SSN). There is no cost, and the alert lasts one year. It may be an automated system, so you may not talk to a live person and you will have to enter your SSN and date of birth. Visit the FTC website for information and instructions to set up an alert.
    Credit Bureau Contact Info
    Equifax: 1-800-525-6285
    Experian: 1-888-397-3742
    TransUnion: 1-800-680-7289
  4. File a police report. As a victim, you have the right to file a counter report with your local policy department. It does not mean the police will investigate it, but there will be a record of it on file and you can get a copy of the report for your records.
  5. Report identity theft to the Federal Trade Commission (FTC) at https://identitytheft.gov/. The FTC website includes valuable resources about how to recover from identity theft and protect your identity.
  6. Create a file and keep any records relating to this identity theft in one central place. It is essential to regularly review your credit reports from each of the three credit bureaus. Each will look different and may contain additional information. If you discover any incorrect or fraudulent information on your credit report, you should dispute it with the credit bureau. Usually, you can receive one free copy of your credit report each year from each credit bureau. Due to increased fraud during the COVID-19 pandemic, each of the three credit bureaus offers free weekly credit reports via annualcreditreport.com.

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