Outpatient testing is for established Denver Health patients only.

  • All patients need a COVID-19 lab order to be tested

  • All patients must have an appointment scheduled

Collections for COVID-19/Flu/RSV are performed at the following laboratory locations by appointment only:

  • Pena Southwest Lab - Monday through Friday (9 a.m. – 4 p.m.)

  • Lowry Lab – Monday, Wednesday, Thursday and Friday (9 a.m. – 4 p.m.)

  • Westside Lab – Monday through Friday (9 a.m. – 3 p.m.)

  • Eastside Lab - Monday through Friday (9 a.m. – 3 p.m.)

  • Montbello Lab – Monday through Friday (9 a.m. – 3 p.m.)

  • Pav L OMC Lab - Saturday – Sunday (8 a.m. to 5 p.m.)

Process:

  1. Patients calling the NurseLine and meeting criteria will be offered the next available telehealth visit at a Denver Health site and will be scheduling through the Appointment Center.

  2. During a telehealth visit by a provider or a nurse, a patient will be screened for COVID-19 symptoms and offered a test if they meet criteria.
    a. Provider or nurses use the COVID-19 SmartSet & SmartText documentation template (DH AMB COVID19 PROVIDER DOCUMENTATION [165872] found in the SmartSet).
    b. See algorithm document for guidance regarding COVID-19 symptoms and management.
    c. If patient meets criteria, test ordered.
    d. Nurses can order by protocol, forward chart to provider to co-sign.
    e. Results will be released to patient immediately on MyChart.

  3. Patient Scheduling Process:

    a. Provider calls, Vocera’s or Instant Chats support staff (Clerical or MA):
    b. Support staff will:

    1. Sign patient up for MyChart.

    2. Schedule the testing at Pav L, Pena Southwest, Eastside, Westside, Lowry or Montbello for a COVID-19 test visit type.

    3. If speaking with the patient - provides patient with instructions for testing.

  4. Please arrive on time for your appointment.

  5. Patient must provide identification and insurance card (if insured).

    Note: The process for testing symptomatic Denver Health employees has changed. Staff should find the latest guidance on symptom/test management on the Denver Health Pulse.

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